Whatever your reasons for coming, therapy provides a safe space to explore memories, behaviors, feelings, & relationships—with a trusted professional who is for you.  Therapy can help you put words to things that have been confusing or burdensome.  It can give you perspective from multiple sources and healing lenses from the field of psychology.  It can remind you who you truly are.  It can explore who God is and how he is at work in your situation.  And it ensures that you aren’t alone as you move toward growth.

Most persons do counseling weekly or bi-weekly (every-other week).  We recommend clients enter counseling to do a focused-work on an area of their life, instead of coming occasionally or infrequently.  When clients have chosen to see us 1x/month (or less often), it can be difficult to make progress or see growth.  When this occurs, it sometimes feels that counseling is a time of “catching up” (because so much life has happened since we saw you last), instead of a focused work toward your goals.

We see clients at local offices in Redmond, Bellevue, Kirkland, Snohomish, and Fall City. View them at our locations page!

Yes!  We have many clients who prefer to do counseling from the comfort & convenience of their own home.

Our rates start at $165/hourly session.  See more at our Rates page.

Most of our clients pay for therapy without using insurance. However, when clients are able to receive reimbursement through their insurance benefits, it can be a win-win!

Currently, several of our counselors are credentialed with Premera, which means we are able to bill Premera insurance directly for therapy sessions with those clinicians. Because these spots are limited, availability for Premera clients may vary.

For other clients (with different insurances), we offer billing-after-service, meaning you pay for sessions at the time of your appointment and we provide a Superbill that can be submitted to your insurance for reimbursement through your out-of-network benefits. In our experience, many insurance companies will reimburse a portion of the session cost (sometimes up to 80%), though coverage varies depending on your specific plan.

You can quickly check your potential out-of-network benefits by using the Out-of-Network insurance Checker on our Rates page!

To confirm whether New Ground Counseling is in-network with your plan, we recommend contacting your insurance provider and asking:  “Is New Ground Counseling in-network with my plan?”

You can provide them with the following information:

New Ground Counseling
Group NPI: 1598578650
Tax ID (EIN): 47-1897143

Currently, we are only in network with the Blue Cross Blue Shield network, but there are many different Blue Cross/Blue Shield plans and affiliates (so it’s possible your insurance is included).  Whether your sessions are covered depends on the specific plan you have.

If you would like help checking your benefits or understanding your coverage, you can also contact our billing partner:

Rainier Billing
📞 (360) 474-3836
✉️ contact@rainierbilling.com

Yes, you can!  Many clients have used HSA to pay for counseling.  You may need to confirm that your HSA provider has included therapy as an eligible health cost (i.e. some providers may include psychiatric care but not counseling).

Absolutely! Counseling is at-will. You can start or stop whenever you like.

We also offer free consults before your first full session, to determine fit!

This is an important question!  You can read about this in-depth on Our Approach page.

New Ground is a unique collection of counselors who love God and have Offices housed in local churches. This partnership provides classes, groups, and trainings, while also giving discounts to members of these local churches.

Read more at our Churches Page.

Although it is true that each of our counselors have Christian commitments, we see many non-religious clients and follow the lead of each individual (as to whether they want religious ideas/practices to be a part of the counseling process).  For some clients, spirituality is a big part of their counseling, and others not at all.  We understand spiritual decisions like this to be highly personal.  We also believe that some people need spirituality to stay out of counseling for them to heal.

If you have any questions, please feel free to TEXT US at 425-276-1578.  We are able to respond faster to text than phone or voicemails.