We Accept Premera

New Ground Counseling offers Premera-covered counseling services in Snohomish, Redmond, Bellevue, Kirkland, and Lynnwood.

How Insurance Works

STEP 1

Contact us today to schedule a free consultation.

STEP 2

One of our counselors will connect with you to schedule your counseling sessions.

STEP 3

We will automatically collect & bill your Premera insurance, so that therapy is automatically paid!

✨ Ta-da, that’s it! ✨
Experience the joy of growth & healing!

Which Therapists Are In-Network

At New Ground Counseling, almost all of our counselors are in-network with Premera (Blue Cross/Blue Shield). For other insurance companies, we are considered Out-of-Network, in which case you still may be able to be reimbursed for sessions (depending on your plan).

Insurance vs
Private Pay

For clients who want to use insurance, we offer two options:

Premera Blue Cross

Almost all of our clinicians are now in-network with Premera Blue Cross!

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WHAT IF I WANT TO USE MY PREMERA INSURANCE?

πŸ›‘οΈ We are so excited to announce that some of our clinicians now accept Premera!

πŸ›‘οΈ Simply go to our Get Started Page to find a counselor and immediately start using Premera to pay for therapy!

πŸ›‘οΈ Because we limit the number of insurance clients we accept, availability for Premera sessions may vary by clinician.

Out of Network Benefits

Don’t have Premera? You can still potentially get reimbursed for therapy!

A blue checkmark inside a circle.

WHAT ARE OUT-OF-NETWORK BENEFITS?

✨ For most of our clinicians, we don’t bill insurance directly, you can still get automatically get reimbursed for sessions!

✨ If you have Out-of-Network Benefits, you could be reimbursed up to 80% of our therapy costs.

✨ Unlike in-network providers, who bill your insurance company directly, with out-of-network therapists, you typically pay for the session upfront and then submit a claim to your insurance for reimbursement.

Interested In Insurance Reimbursement?

We've partnered with Mentaya, a service that streamlines getting reimbursed for your therapy sessions through out-of-network benefits.

Reminder: This section is only for non-Premera members, who are using Out-of-Network benefits.

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USE THE TOOL BELOW TO CHECK IF YOUR PLAN HAS OUT-OF NETWORK BENEFITS!

Mentaya is perfect if you:

  • Have out-of-network benefits

  • Feel overwhelmed by superbills and insurance

  • Submitted superbills but failed to get any reimbursement

  • Simply want to skip the hassle of paperwork!

Here's how it works:

  1. Sign up for Mentaya HERE.

  2. Our practice will enter your sessions into the platform.

  3. Mentaya submits the claim and handles any insurance follow-up.

  4. You get reimbursed by insurance!

A hand holding a dollar bill.
Diagram showing a process of withdrawing cash from an Automated Teller Machine (ATM). It includes an ATM machine, a hand inserting a card, and cash being dispensed.

NOTE: Mentaya charges a 5% fee per claim, which includes handling any paperwork required, dealing with denials, and calling insurance companies. It's risk-free: They guarantee claims are successfully submitted, or a full refund of their fees.

Getting Started

If you would like to begin counseling and use your Premera Blue Cross benefits, simply use the button below, in which you can:

  • Contact our intake team

  • Request an appointment through our website

  • Ask about current openings for Premera clients

Insurance FAQs

  • Our private-pay rates start at $165/hourly session. 

    Almost all our counselors are also In-Network with Premera Blue Cross (or Lifewise).

    Check out all info at our Insurance Page.

  • Most of our clients pay for therapy without using insurance. However, when clients are able to pay with insurance, everyone wins! Learn about how to use you insurance at our Insurance Page!

    Currently, most of our counselors are credentialed with Premera (including LifeWise plans)”, which means we are able to bill Premera insurance directly for therapy sessions with those clinicians. Because these spots are limited, availability for Premera clients may vary.

    For other clients (with different insurances), we offer billing-after-service, meaning you pay for sessions at the time of your appointment and we provide a Superbill that can be submitted to your insurance for reimbursement through your out-of-network benefits.

    You can quickly check your potential out-of-network benefits by using the Out of Network Insurance-Checker on our Insurance Page!

  • To confirm whether New Ground Counseling is in-network with your plan, we recommend contacting your insurance provider and asking:  β€œIs New Ground Counseling in-network with my plan?”

    You can provide them with the following information:

    New Ground Counseling
    Group NPI: 1598578650
    Tax ID (EIN): 47-1897143

    Currently, we are only in network with the Premera/Blue Cross Blue Shield network, but there are many different Blue Cross/Blue Shield plans and affiliates (so it’s possible your insurance is included).  Whether your sessions are covered depends on the specific plan you have.

    If you would like help checking your benefits or understanding your coverage, you can also contact our billing partner:

    Rainier Billing
    πŸ“ž (360) 474-3836
    βœ‰οΈ contact@rainierbilling.com

  • Yes, you can!  Many clients have used HSA to pay for counseling.  You may need to confirm that your HSA provider has included therapy as an eligible health cost (i.e. some providers may include psychiatric care but not counseling).

    • Our Counseling Intern, D’Vante Rolle, currently offers sessions at $50/hour. You can read more about him on his counselor bio.

    • Some of our therapists offer discounted spots on their schedule. Although these spots are currently full, you may join the waitlist for one and we will notify you when it becomes available.  

    • We’ve had many churches subsidize counseling for their members (i.e. the church might pay 50% or more for a certain number of sessions) as a way to get care for their congregants.  If you’re interested in this option, we’d be glad to make that request for you!

    • Lastly, we've had clients space out counseling (e.g. every-other-week or monthly) as a way to help make it more affordable.

  • We see clients at local offices in Redmond, Bellevue, Kirkland, Snohomish, Marysville, and Fall City. View them at our locations page!

  • Yes!  We have many clients who prefer to do counseling from the comfort & convenience of their own home.

  • If you have any questions, please feel free to TEXT US at 425-276-1578.  We are able to respond faster to text than phone or voicemails.

Do We Offer Discounts?

If cost is a concern, these might be some options: 

  • Our Counseling Intern, D’Vante Rolle, currently offers sessions at $50/hour. You can read more about him on his counselor bio.

  • Some of our therapists offer discounted spots on their schedule. Although these spots are currently full, you may join the waitlist for one and we will notify you when it became available.  

  • We’ve had many churches subsidize counseling for their members (i.e. the church might pay 50% or more for a certain number of sessions) as a way to get care for their congregants.  If you’re interested in this option, we’d be glad to make that request for you!

β€œIs Counseling Worth it?  

  Should I try Therapy?”